Business Agility

An Outcome Measurement Model: Is Your Agile Adoption Moving The Needle?


April 5, 2018 1:45 pm - 2:35 pm

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Michael McCalla

The Version One Annual State of Agile survey indicates that 94% of organizations are practicing Agile in one way, shape, or form. Thanks to the revolutionary shift towards a digital society, and the need to respond and innovate, organizations are investing exponential amounts in Agile adoptions.

But may I inquire what this investment has yielded besides an Agile label? Sadly, I found few organization leaders can produce concrete data to meet this ask, let alone articulate the gains. I am not talking about story points and velocity, but rather the measures that count and impact the bottom line.

The next wave of Agile is upon us! Business Agility is not about scaling frameworks; but rather an effort to get back to the true intent of Agile; delighted customers, engaged employees, and better business outcomes. Business Agility shines the light back on value, and optimizing the delivery of it to the customer. “How” you do it will depend on context, objectives, and most importantly desired business outcomes.

After years of banging my head against the wall pushing organizations to become “more” Agile, I finally got smart and turned my coaching philosophy on its head. I now begin with the desired outcomes driving the adoption and identify both leading and lagging indicators to gauge whether the change initiative is moving the needle and impacting the bottom line. I have had success with this approach because it creates alignment, accountability, and quite frankly, feels more natural.

The approach has evolved into a four step model that can be easily articulated and understood. It can be leveraged as a model in every change agent’s tool kit to help drive towards Business Agility.